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	<title>China IWOM Blog- Making Sense of the Buzz &#124; seeisee &#124; CIC &#187; market research</title>
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		<title>China digital and IWOM/social media reads: January 18, 2009</title>
		<link>http://www.seeisee.com/sam/2010/01/18/p1651</link>
		<comments>http://www.seeisee.com/sam/2010/01/18/p1651#comments</comments>
		<pubDate>Mon, 18 Jan 2010 06:05:17 +0000</pubDate>
		<dc:creator>Sam</dc:creator>
				<category><![CDATA[Industry Watch]]></category>
		<category><![CDATA[China digital marketing]]></category>
		<category><![CDATA[China social media]]></category>
		<category><![CDATA[Chinese IWOM]]></category>
		<category><![CDATA[market research]]></category>
		<category><![CDATA[sicial media]]></category>

		<guid isPermaLink="false">http://www.seeisee.com/sam/?p=1651</guid>
		<description><![CDATA[I am going to try to begin sharing some of the more interesting articles/posts I read on a regular basis. I will share mostly on topics related to Chinese IWOM/social media, China digital marketing and social media outside of China. 
Taobao &#38; China’s “Me-Commerce” Revolution (BDA)
See also great summary of the report by Thomas Crampton: How Taobao beats eBay in China. 
<br /><span class="readmore"><a href="http://www.seeisee.com/sam/2010/01/18/p1651" title="China digital and IWOM/social media reads: January 18, 2009" target="_blank">more</a></span>]]></description>
			<content:encoded><![CDATA[<p>I am going to try to begin sharing some of the more interesting articles/posts I read on a regular basis. I will share mostly on topics related to Chinese IWOM/social media, China digital marketing and social media outside of China. </p>
<p><strong>Taobao &amp; China’s “Me-Commerce” Revolution (</strong><a href="http://www.bdaconnect.com/admin/webEditor/UploadFile/BDA%20China%20Analyst%20Note%20-%20China's%20Me%20Commerce%20Revolution.pdf"><strong>BDA</strong></a><strong>)</strong><br />
See also great summary of the report by Thomas Crampton: <a href="http://www.thomascrampton.com/china/taobao-china-ecommerce/">How Taobao beats eBay in China</a>. </p>
<p>As a business person in China, Taobao’s dominance is an inspiration. As a consumer in China, Taobao is a must have, where I find there is little that can’t be bought on Taobao.  BDA and Duncan Clark, who has been writing about Chinese e-commerce before my days at <a href="http://www.bdaconnect.com/Bda_Views/Article.aspx?id=25">Chinapay.com</a> in the late 90’s, released an impressive overview of Taobao, chocked full of interesting statistics about what sells in Chinese e-commerce as well as an overview of “social commerce” (i.e. Me-Commerce). It also analyzes some of eBay’s missteps, quoting from Eachnet’s founder about what happened when eBay took over Eachnet: “It took nine months to implement any major changes and nine weeks to even change a word on the website as everything had to go through the headquarters technology development team,” said Shao, in an article posted on the Taobao parent company website (<a href="http://news.alibaba.com/article/detail/business-in-china/100151761-1-how-ebay-lost-china-market.html">How eBay lost the China market</a>). It’s worth reviewing such lessons when thinking about Google, MySpace, AOL and any number of foreign companies.</p>
<p><strong>Pepsi to Skip Super Bowl Ads in Favor of $20M Social Media Campaign (</strong><a href="http://mashable.com/2009/12/23/pepsi-super-bowl/"><strong>Mashable</strong></a><strong>)</strong><br />
<strong>Avon to spend $50 million on social networking (</strong><a href="http://www.happi.com/news/2009/12/11/avon's_mark_is_on_facebook"><strong>Happi</strong></a><strong>)</strong><br />
Pretty strong votes for social media vs. traditional media.  </p>
<p><strong>China Ends U.S.’s Reign as Largest Auto Market </strong>(<a href="http://www.bloomberg.com/apps/news?pid=20601087&amp;sid=aE.x_r_l9NZE">Bloomberg</a>)<strong></strong><br />
“China supplanted the U.S. as the world’s largest auto market after its 2009 vehicle sales jumped 46 percent, ending more than a century of American dominance that started with the <a href="http://en.wikipedia.org/wiki/Henry_Ford#Model_T" target="_blank">Model T</a> Ford.” I’m surprised this didn’t get more coverage. Now it’s time for auto firms to get serious about proper social media strategy, not just carpet bomb messaging. </p>
<p><strong>Google and China</strong><br />
Much to read, but most of it not grounded in actual context or fact. Best I’ve seen so far:</p>
<ul>
<li><a href="http://blogs.wsj.com/chinarealtime/2010/01/15/clearing-up-confusion-on-google-and-china/"><strong>Clearing Up Confusion on Google and China</strong></a><strong> (Wall Street Journal)</strong></li>
<li><a href="http://adage.com/digital/article?article_id=141493"><strong>Why Google Wasn&#8217;t Winning in China Anyway</strong></a><strong> (AdAge)</strong></li>
<li><a href="http://news.imagethief.com/blogs/china/archive/2010/01/12/google-takes-a-match-to-the-china-corporate-communications-script.aspx"><strong>Google detonates the China corporate communications script</strong></a><strong>  (Imagethief)</strong> </li>
</ul>
<p><strong>What is really wrong with market research? (</strong><a href="http://www.mb-blog.com/index.php/2009/12/27/what-is-really-wrong-with-market-research/"><strong>Nigel Hollis</strong></a><strong>)</strong><br />
Nice, balanced overview of the challenges of market research.  He writes: “I am afraid that many clients will demand that new and more relevant insight must come out of research that is done quickly and cheaply. And that, I believe, is the fundamental issue we are facing in market research today.” </p>
<p><strong>The Buzz Starts Here: Finding the First Mouth for Word-of-Mouth Marketing (</strong><a href="http://knowledge.wharton.upenn.edu/article.cfm?articleid=2170"><strong>Wharton</strong></a><strong>)</strong><br />
“Opinion Leader” marketing is never as simple as tapping the ‘nodes of influence,’ as this research points out. We wrote of such complexity a few years ago: (<a title="Permanent Link to Really Understanding Efluencers and IWOM" href="http://www.seeisee.com/sam/2007/06/19/p303">Really Understanding Efluencers and IWOM</a>)</p>
<p><strong>Harnessing brand advocates (</strong><a href="http://www.emarketer.com/Article.aspx?R=1007458"><strong>Emarketer</strong></a><strong>)</strong><br />
Online opinion leaders also influence offline: “The most common word-of-mouth activity reported by respondents was helping a friend or family member with a purchase decision, but more than two-fifths also said they had shared advice offline about information they learned on the Web. Significantly fewer Internet users posted their own ratings and reviews online, and only about one-half as many shared links to articles or reviews about products.” </p>
<p><strong>Alabama defeats Texas, rolls to first national title since 1992 (</strong><a href="http://sports.espn.go.com/ncf/recap?gameId=300070333"><strong>ESPN</strong></a><strong>)</strong><br />
Ok, nothing to do with China, digital or social media, but still a huge moment for Alabama (my home state). Roll Tide!</p>
<p><a href="http://a.espncdn.com/photo/2010/0108/ncf_g_gilbert22_600.jpg" target="_blank"><img src="http://a.espncdn.com/photo/2010/0108/ncf_g_gilbert22_600.jpg" alt="" width="258" height="170" /></a> <a href="http://media.al.com/keepingscore/photo/screen-shot-2010-01-08-at-13113-ampng-85240e6aa400bf04.png" target="_blank"><img src="http://media.al.com/keepingscore/photo/screen-shot-2010-01-08-at-13113-ampng-85240e6aa400bf04.png" alt="" width="259" height="170" /></a></p>
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